Learn more about Journalism Summer Minor.    Registration opens February 4, 2019.

Journalism Jobs & Internships

Content Specialist

The Content Specialist is an expert in creating, maintaining, and analyzing written resources that enable people to resolve issues. Resources may range from comprehensive troubleshooting guides for Customer Experience Associates to in-app help or UX/UI copy.

This role is highly collaborative and versatile — communicating with other Lyft teams (e.g., product, marketing, or engineering) to investigate user needs, brainstorming potential solutions, and planning in a rapidly changing environment. The ideal candidate leads by example, is calm in the face of a storm, and is able to influence and unify a group of people with diverse opinions.

The skills that make a good journalist will likewise be an asset to a good Content Specialist. This position is based in Nashville, Tenn.

DETAILS

SALARY: Negotiable
SCHEDULE: Full-Time
DURATION: Permanent
WORK SETTING: Office

CONTACT INFO

Byron Wilkes
bwilkes@lyft.com
2024684087
website

REQUIREMENTS & QUALIFICATIONS

  • Undergraduate degree or equivalent required
  • Exceptional analytical, listening, writing, and oral skills required
  • Demonstrates self-motivation, commitment to excellence, and attention to detail
  • Strong interpersonal skills, with the ability to build relationships and work collaboratively
  • Strong Systems Thinking or Design Thinking: Able to understand interdependent parts of dynamic systems and meet people’s needs in a feasible and strategic way
  • Ability to quickly learn new technologies and web-based user support applications
  • A portfolio of work that demonstrates versatile delivery of ideas, including microcopy
  • Comfortable in a fast-paced environment that’s subject to rapid change and uncertainty

HOW TO APPLY

Deadline: October 31, 2018